Returns & Exchanges
At STM Goods, we want you to be fully satisfied with your tech accessories. If your purchase doesn't meet your expectations, we offer a hassle-free return or exchange process within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your electronics accessories in their original packaging.
- 3.Ship the Package
Drop off your package at any authorized carrier location, ensuring that all original tags and protective materials are included to qualify for a full refund.
- 4.Receive Your Refund
After our warehouse team inspects the returned goods for quality assurance, your refund or exchange will be processed within 5-7 business days.
